Terms and Conditions

 

Terms and Conditions
Use of the Ohel Leah Synagogue  website and any of its services implies acceptance of the following Terms and Conditions. Please read this page carefully. We are soon to be accepting Mastercard & Visa via WorldPay's payment Gateway. Until then orders are processed through the OLS office.

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Fees and transaction charges
The Ohel Leah Synagogue Charity does not charge any fee to users. The only fees applicable to donation transactions that are implemented via the OLS office are those charged by the the user's card issuers. Card issuers set their rates based upon the volume of transactions and revenue processed.

Unauthorised card use
When a donation is made the transaction is final and not disputable unless unauthorised use of your payment card is proved. If you become aware of fraudulent use of your card, or it is lost or stolen, you must notify your card provider in accordance with its reporting rules.

Password security
Users who register to participate in the Ohel Leah Synagogue Charity website will be given the opportunity to access their own secure part of the site using a password if you have chosen to create an ongoing account. If you become aware of any unauthorised use of your password please contact us immediately via email info@ohelleah.org or telephone (852) 2589 2621.

Privacy Policy
click HERE

Merchandise Return Policy
UNUSED merchandise can be returned within 14 days for a full refund, less shipping charges. You must call (852) 2589 2621. to obtain a Merchandise Return Authorization Number before you return anything to us. Packages without an MRA # will be refused by our Receiving Department.

Users who register to participate in the Ohel Leah Synagogue Charity website will be given the opportunity to access their own secure part of the site using a password if you have chosen to create an ongoing account. If you become aware of any unauthorised use of your password please contact us immediately via email info@ohelleah.org or telephone (852) 2589 2621.

Donation, Membership and Event Fee Return Policy
If you have made an error in making your donation or change your mind about contributing to Ohel Leah Synagogue Charity, we will honor your request for a refund made within 15 days of your donation.

To request a refund, call (852) 2589 2621. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.  

Security Policy
Full card details are not stored by the Ohel Leah Synagogue on our servers. Information that is stored by the Ohel Leah Synagogue about individual donations is not made available to other organisations or companies without your express consent, and may be used by the Ohel Leah Synagogue; to email you with information about relevant products and services; to contact you to discuss, confirm or check your donation details or to use in aggregate form that is not personally identifiable for analysis.

Limitation of Liability
In no circumstances will the Ohel Leah Synagogue Charity be liable for any claims, costs or damages, whether direct or consequential, arising as a result of your use of the Ohel Leah Synagogue website or your inability to do so, your reliance on any content and/or goods and services associated with the site or any breach of these terms and conditions.

Changes to these Terms and Conditions
Ohel Leah Synagogue reserves the right to modify or replace these terms at any time. Any change shall be effective immediately it appears on the site. You will be deemed to have accepted these terms each time you use the service.

Jurisdiction
These terms and conditions are governed by Hong Kong law.

The Ohel Leah Synagogue Charity
Is a recognized Charity by the Hong Kong Government under section 88 of the Inland Revenue Ordinance and is administered by The Incorporated Trustees of the Jewish Community of Hong Kong. Email contact for the trust administrator: tavi@netvigator.com.